We have provided free shipping for you but we still pay full rate of shipping. We do our best to track every order through delivery but once a shipment is out of our hands, we have NO control over USPS and are not responsible for any issues with USPS. We pay a fee to provide tracking services for you to track your order. If you experience an issue with shipping, please contact us immediately via email firstname.lastname@example.org or by texting 763-439-7717
We aim to ship everything out within 3-5 business day. If you have an order that has ready to ship items and preorder items, we will ship items when the preorder items are ready.